Western Slope Trailer & RV - Rifle, Colorado

Ryan C.

Bought a brand new trailer from the Rifle location. Drove 1.5 hours to pick it up and there were damaged welds upon pick up. The salesman assured me he would contact the manufacturer and get back to me right away with a resolution. It’s been 30 days without any contact or communication. They do not inspect the trailers on their lot and will not help you if there is an issue. Definitely shop elsewhere. Too bad as I like to shop local to the western slope. The salesman will tell you what you want to hear to make a sale but will not follow through on what he says he will do.

Steve N.

Stopped in with trailer light issues this morning out of the blue. Was greeted at the counter, I explained what I had going on and the counter guy had a trailer tech with me in minutes. Even though we were not able to fix my problem, they dropped everything to try. Great service like that goes a long way. If you’re in the area and need something. Go there first. Nice guys! 5 Stars!

Tony M.

Stay away from them.
Horrible customer service .

If needed just open a complain at CCPA ( Colorado Consumer Protection Act) as i did.

I believe when then receive a notification from them, they will do a better service.

They will learn the lesson.

Kevin P.

Got to Rifle Gap and hooked up my water only to find one of my water lines broken. Made my way down into town and was told about Western Slope Trailer. They help me get my rig working and usable for our camping trip. So polite and helpful. If you are in the area and need anything for your RV I would suggest to head there.

Abiram B.

This outfit sold a 7 by 16 Utility trailer to a guy that wrote them a Fraudulent check he then sold the trailer to me. The police came and took the trailer and I was out $7500. I called this outfit to see if they can cut me a good deal on a trailer which Assured me, it was the best deal I can get. I soon after found the same trailer for over 1000 less which they didn’t have the courage to respond to my concern. This outfit is not loyal to their customers stay away! I could’ve had two trailers or a $16k one for what this company has cost me.

Valentin M.

Don’t recommend this store. I have bought 3 trailers in the past 3 years and I always have trouble getting my plates because of bad paperwork management. After you purchase, they don’t want to help

Chris K.

I needed a simple fuse for my travel trailers' hot water tank. On Amazon, the part literally only cost $3 each from multiple different retailers, and they charged me $38 for the exact same part at Western Slope Trailer supply. I understand markup, but it's ridiculous what they charged. Unfortunately, I was price gouged because I'm traveling out-of-state with my travel trailer and needed the part that day, so Amazon wasn't an option. I did end up ordering (3) of this same exact fuse for $9 on Amazon when I was back home, so I have spares on hand from now on.

Fred K.

Just returned from a 10 day camping trip that almost didn't happen. Our first night of the trip was in the Rifle area where we discovered that our trailer's pipe to the water heater was leaking. Also, the furnace wasn't working. Dustin was kind enough to squeeze us in for an appt. the next morning. Only a few hours later, the leak was fixed. The cause of the furnace issue was identified (faulty sail switch), however, the replacement part we needed was not in stock. Dustin helped us locate a source in Grand Junction that had the part in stock, which we picked up on the way to our next destination, where we were able to easily replace the sail switch ourselves. Thank you, Dustin and team, for fitting us in on your already full schedule. We can't thank you enough for your kindness and willingness to help us.