Walmart Vision & Glasses - Sterling, Colorado

Lena B.

I went in last Saturday day the doctor, was fitted for new glasses, in and out with in 40 minutes. Not even a full week later, I have my new glasses and they are perfect. This eye center has an amazing crew and a very thorough doctor. I'll come back again next time.

R J.

I walked in just to get a feel of prices and looks of frames. Gary immediately sat down with me and made a plan (that he executed) with me. I get my glasses on the 1st!!! How does that even happen?! Absolutely a beautiful human being, through and through. Thank you Gary!

Sparrow C.

My granddad and I decided to our annual eye exams at the vision center located in this Walmart over this past weekend, having booked appointments for a day where we could go in together while also doing some grocery shopping. We were able to safely bring our carts into the vision center and leave them in the front area while we went into the back for our exams.

All of the staff we interacted with communicated clearly and were pleasant to speak with. My granddad and I are definitely different to deal with, so I was pleased with the respectful and helpful ways everyone accommodated us. I would especially like to highlight our appreciation for Gary in the front area; he was incredibly nice and made a genuine effort to help us personally. I felt like my day was made significantly better by getting to chat with Gary while we sorted out new pairs of glasses for both myself and my Granddad.

We'll be returning in a week or two to pick up our new glasses, and I feel confident saying that I expect to have a similarly wonderful time doing so.

sabelia

During our recent visit to the eye doctor, my husband and I had an exceptional experience with Dr. Jake Lumpkin. He was highly professional, addressing all our questions and even providing insights on what to look for in our soon-to-be newborn. Since Im very blind and my husband doesn’t need glasses, Dr. Lumpkin’s guidance was invaluable. Gary at the front desk was also incredibly helpful, ensuring everything was perfect as I selected a new pair of glasses. Overall, the Walmart Vision Center is a fantastic place to receive eye care!

taylor D.

Holli did an amazing job fixing my glasses for me. I have had issues ever since getting them from my hometown and when I was in Walmart, in Sterling, I stopped in to see if they could help me and Holli made sure I was satisfied and comfortable before I left! Customer service at this place is outstanding!

Ken C.

Rebecca @ the Sterling, Co Walmart just saved the day. Broke my "unbreakable" frames & although BUSY took the time to find me NINE, YES $9 replacement frames & got me back on the road. EXCEPTIONAL service, give her atta girl (and a big bonus please) 4 me. Kent

Samantha F.

My husband I had eye appointments along with contact fittings on the afternoon of January 22nd. We arrived and everything seemed to be going well until we met with the doctor. We saw Jake Lumpkin O.D. From the moment both our exams started he was very short and rude. He didn't even give us an actual exam; he just began assessing our prescription. When we talked about contacts my husband explained that he wanted to do daily's instead of monthly's. Dr. Lumpkin said dailies are more expensive and for people who work outside. When my husband responded that he does work outside in the dust and dirt and he had daily's last time, the doctor ignored his comment and told him is appointment was done. My appointment went the same he didn't bother to look at my eyes just decided my prescription. He sent me to out to put in my contacts. He never asked my husband to come back and make sure his fit was ok on his contacts. However, they charged us for the fitting fee. My contacts seemed to be ok. When he came to check them, I said they were blurry and hard to see. He just told me I would get used to them. I found out when we checked out that I wasn't even wearing the correct prescription. They didn't have it in the store and would have to order it. The technician seemed shocked he didn't tell me that when he was doing my fitting. At this point we still didn't receive a proper eye exam and they wouldn't take off the fee because we had supposedly received an exam. When we received our new contacts, and I was able to try on what they said would be my correct lens. I couldn't even read what in front of me. When I called and asked to see a different doctor, I was told he is the only one there. I don't trust him to do a proper fitting if he didn't bother to do a correct eye exam or fitting the first time. We are returning the contacts and going to a different doctor. My husband and I have both worn glasses for years along with contacts. I have never had such a poor eye exam. We will not be using Walmart Vision again!

Danyelle P.

my glasses broke a while back (I bought them from another company) but Walmart vision center has fixed them for me twice now! They are friendly and understanding everytime! I greatly appreciate their help!