The Western Hotel and Spa - Ouray, Colorado

Domenica C.

Hotel is absolutely gorgeous, staff was lovely, food was excellent. Everything we were hoping for. I’ve worked in luxury hospitality for many years and the Western is my kind of spot! Our only real negative is that the mattress was just not comfortable. It really dipped in the middle, so we kept sliding into each other. It was also very warm in our room and difficult to cool down.

Kaitlin

We had a wonderful two night stay at the western hotel. The staff was amazing and everyone went out of their way to make our time there special. Suzanne recommended we eat one evening at the restaurant at the chefs table. The food and cocktails were unbelievable and very reasonably priced! Our server made us a cocktail exchanging the usual liquor with our favourite, tequila which was a special touch. The room itself was awesome. Looks exactly like the pictures, it was super clean and had a cozy ambiance. It was also a nice touch to have complimentary snacks and fruits in the room. The only thing that probably could’ve made it better was having the hotel restaurant offer breakfast - mostly just because the food there was outstanding!

Dave B.

Incredible experience! The staff really makes this place even more enjoyable! Susan and Kelly you two have such a comfortable presence, the hard work you put into your guests satisfaction as well as your hotel is truly uncommon these days and definitely noticed. Your willingness to help make our stay as relaxing as possible is something we won’t forget, and is just one of many reasons we will be back! Clean rooms and complimentary snacks and water for you to enjoy! Spa located just blow is tranquil, peaceful and meditative, thank you for that experience. Original saloon is like stepping into the past, Derick and Eric behind the bar make delicious drinks and have fantastic service, providing a great atmosphere that caters to exactly what you need to unwind, relax, and have lots of fun! The Western is charming, peaceful, great location, historic, rustic yet modern. Highly recommend The Western Hotel!

Gayle B.

I’ve been coming to Ouray for 30 years and have seen this hotel go through a lot of changes. They totally nailed it this time and I’m so excited to have experienced the transformation for hand as a guest . The saloon is perfect and I highly recommend sitting at the Chef’s table for dinner . It’s a total experience for the senses and the cuisine is delicious. I stayed in one of the balcony suites and it was amazing . Huge balcony with a fire pit and majestic views . Inside was spot on with a fireplace and tons of space and thought out into the guest experience . And then there’s the spa …. I didn’t get to spend time there this time but did a little tour and it was very inviting . I will definitely be back soon!

Private N.

Overall, this was a fantastic hotel and if we go back to Ouray in the winter, we will definitely be staying here again.

Pros:
-amazing spa with sauna, big jacuzzi, cold plunge, and changing rooms.
-historic hotel, renovated with modern amenities
-staff was amazing
-plush robes and slippers provided in room
-overall very clean

Cons:
-we had both windows open and our room was at 79 degrees all night. Having air conditioning is honestly a must. Every other window on our floor was open too.
-shower only had 1 door and that resulted in one having to stand very close to the wall so as to not get water outside the shower
-window screen was missing from one of our windows
-bathroom only had small shelf for toiletries

Layla G.

My husband and I had a fabulous few days at The Western in Ouray. The hotel has undergone a beautiful renovation. The rooms are beautifully appointed with small kitchenettes for those wanting to make their own meals. A Nespresso coffee maker would be the cherry on top, that is one recommendation I have for them because their coffee station doesn't open until 8:30. I also saw someone mentioned a noise machine - you can hear absolutely everything in the rooms next to you, so I second that suggestion, too.
The restaurant is incredible, we ate there two nights and had different delicious meals each night. We also made good use of the Grotto Spa - it is incredible!! We used the hot tub and cold plunge each day much to the relief of our tired legs after great hiking in town.
My only other recommendation, would be new bedding. The sheets are great, but the blanket on top was very heavy and stiff, not comfortable at all. I never write reviews but am hoping management sees this request because I want to go back!

Chris W.

Our stay at The Western Hotel and Spa in Ouray was simply unforgettable. From the moment we arrived, the historic charm of the hotel drew us in, but what truly made the experience exceptional was the personal touch from Susanne Wood, the general manager. She went above and beyond to make my wife, our two daughters, and I feel genuinely special, greeting us with warmth and making sure every detail was perfect.

The restaurant was just as incredible—locally sourced ingredients cooked to perfection over a wood-fired hearth, creating some of the best meals we’ve ever had. It was a unique blend of history, comfort, and hospitality, all wrapped up in one amazing experience. We can’t wait to come back!

Dawn J.

The Western is an INCREDIBLE hotel in the heart of Ouray with an incredibly professional team to match. As a wedding photographer, I so enjoyed spending some time at this venue! Their thoughtful attention to detail - from food, to decorations, to hospitality - goes a long way to make their guests feel home. Food and cocktails were to die for. Their team of staff was so welcoming and responsive to needs - a HUGE benefit if you are hosting your wedding on site. In addition, the property is absolutely stunning and gives off a true western/rustic/mountain feel. Honestly, one of the best locations for a wedding venue (and general place to stay/vacation) in SW Colorado!