TA Travel Center - Wheat Ridge, Colorado

Ella R.

Haven’t been here in a long time. Showers are spacious and very clean with good water pressure. There is laundry facilities for truckers. No complaints. So all in all I had a good experience here. Keep it up! 👍🏻

Oriana C. R.

It was impressively clean! And I couldn’t leave my dog in the car and they allow me to bring her with me and gave me the bigger shower to be more comfy. I really appreciated it! It was a really good plus!

JD S.

Amazing Customer Service! I’m back in Colorado after a long Solo drive from St. Pete, Florida, my Morning and Evening visits offer great Coffee, Clean Restrooms, and A Big Shoutout to the morning staff! Todd and his Co-Worker have truly been a blessing, always smiling and friendly even after working all night, Thank you for all the feel goods.

Bob A.

This sounds incredibly frustrating. On Thursday 1/4/24
Stopped at this truck stop to get diesel like usual and it’s not my first time, I know the pumps are slow and it’s nasty but it’s cheaper than other places, it was 31 degrees outside. Put the hose in the tanks and started pumping, Jumped in my cab to stay warm, meanwhile, I was watching the digital screen at the pump on the driver's side.
I noticed that the pump on the passenger side did not shut off when my tank was full, causing diesel to spill onto the floor. I lost a significant amount of fuel, which was upsetting.

Went inside the store and saw the cashier about what happened, She informed me that they had been experiencing problems with the pumps, and technicians had been there earlier that day to fix them. During my conversation, the supervisor was present, but he ignored the situation and went into his room to get Lottery tickets.

I waited outside for the supervisor for 42 minutes to explain what happened, but when he finally showed up, he refused to listen to me and blamed me for not attending to the hose. He did not apologize for the issue or take responsibility for not fixing the hoses properly. He even said that they would not refund me, even though I didn't ask for one.

I became frustrated and raised my voice to explain that I was not there for a refund, but to ensure that the pumps were fixed properly for the safety of everyone.
It's important for the head management of the truck stop to be aware of the situation and the supervisor's behavior. If the pumps are not fixed properly, it could lead to a dangerous situation for everyone involved.

Finally, after figuring out that I was talking to someone who was not human, I left the store and started driving on my way.

Frenite

This travel center is a good place to stop for the night in your truck or RV. The center itself has a store area, a small lounge, laundry machines, and showers. The private shower rooms were very clean and included all the basics. The attendant even gave our party an extra shower room free of charge. This center is quite basic and you shouldn’t expect any extras, but it certainly gets the job done. I had a positive experience overall and I give this travel center my recommendation.

Jeff W.

One of the nicest, cleanest and friendliest TAs with age that I have been to. Ashley, a super friendly professional behind the fuel desk was very hospitable and made this TA look fantastic! Kudos to you Good job!!

The showers are nicely appointed. Linens hung with a bath towel, hand towel and wash cloth. Definitely one of the cleanest that I've been to in a while!!! Many won't say it but we thank you for doing a good job. We know a lot of this is thankless work but it does not go unnoticed.

Bill Y.

Looking to waste time and money? You've come to the right place.

Pulled in at 1pm for an average tire change on an inside drive and they got us in the bay within 30min. 20min later the friendly tech came back with some bad news, he broke a wheel stud. "It happens" I replied, because being a mechanic myself, I know it does.

My wife and I decided to head to the restaurant next door for some lunch to let them sort things out and 2 hours later when we came back, the truck was untouched.
"Waiting on parts" was the answer I got when I asked, which they couldn't find.
The tech was nowhere to be found and when I asked why they hadn't at least got the wheel off and changed the tire (the hard part) while they waited on parts all I got was shoulder shrugs. "TA Policy"

Another hour later they reported they had to change ALL the wheel studs now, again per TA policy and I'm starting to feel like they're making a giant problem out of a small one. Nobody wants to feel taken advantage of in these situations.

430pm they still can't find the parts, when another service writer asked if they had checked upstairs. LOW AND BEHOLD there they were. In stock and on the shelf!

At 6pm, almost 4 and a half hours later, work began on the truck to remove the studs, the inner wheel and change the tire. All of this could have been some while they "searched" for parts..

830pm, 7 hours after we got in a bay, we're finally back on the road. $1100 later to change a tire and put on a RECAP.

You got me once TA, but never again. I hope it was worth it, because you'll never see another penny of my money, and we fuel here 2-3 times a week.

Everyone's time is worth money, unless you're a professional driver under a load, than I guess you're just a hostage.

#buyerbeware

t.locke ?. W. L.

One of the worst TA’s! Seriously! Every 2-3 weeks we stop in here on our California route from Michigan & nothing ever changes. That pop/ice machine has been out since the end of last summer!!! If not longer No joke! & have been told every single time we’re here that it’s supposed to get fixed? Yeah ok! Bathrooms are always grosse! The floors throughout never look swept let alone mopped! The counters change every time, sometimes they’re wiped & sometimes it’s as bad as floors which is why we stopped buying food from here. If I’ve learned anything through the years its that clean store & bathrooms=clean & properly taken care of ‘foods’… You definitely don’t look out for drivers.
- I’ve posted piks in past of store & bathrooms but it never matters anyways…