River Run Village by Keystone Resort - Keystone, Colorado

Jaron F.

Absolutely a joke. Between construction with workers being able to step DIRECTLY ON TO MY PATIO.. none of the windows or doors lock. The window in the bedroom WHERE MY WIFE SLEPT, CHANGED, AND RELAXED IN DID NOT LOCK! I don’t trust your people nor your workers. I promise I am going to go to the BBB and The AG as well as the property owners of the condo AND the leadership at Vail Resorts and Keystone Property.

Then you have just the small things like: Refrigerator does not work and ruined our food, the hair drier started to catch on fire when turned on, the staff couldn’t care LESS at the front desk, the hot tub was closed, the amenities were ancient, and and and AND….

I truly hope you go out of business and are forced to tear down.

Just keep holding out for that big yearly January event with a certain company that EVERY LOCAL HATES. But you can’t afford to turn them away can you, I know 2021 hurt when they didn’t come out. Pathetic..

Matthew S.

Location is king, but I've stayed in a few of these and the frustrating management detracts from the experience. The rooms have all had maintenance issues and were clearly heavily used without anyone bothering to fix broken items (e.g. toaster or cabinets or bathroom fans or more). One of the rooms was little more than bare-bones furniture, with nearly no decorations and a very worn down feel. Also, when we arrived the door had been left ajar, which was just creepy. Their parking policy requires that you move your car out of their convenient underground parking and into the main outdoor lot in competition with the rest of Denver the morning you leave prior to skiing since your building access expires at 1000. So, up an hour early to pack/load/move then hike after skiing. Given how much you're paying for a ski condo, this seems an absurd and lazy policy. I love Keystone, and elements of these rentals are great but altogether for the price I expect higher quality management practices.

Chad L.

Loved the townhome. It was clean and comfortable and conveniently located not far from the lifts. It had a garage and laundry which were very convenient. The dishwasher was backed up and the deck was covered in snow and maintenance never showed up to clear it. But despite those minor bumps, we thoroughly enjoyed our stay and would do it again.

A

The place is a bit over priced but it is comfortable to host any family gathering. Only minutes walking to the lifts. Outdoor hot pools and small playground for children. Easy access to shops and restaurants.

Samantha K.

Fun place for vacationers, skiers, and bicyclists! Gorgeous views!

Judy M.

Jay K.

Aaron T.