Rite Aid

I understand times have changed but I never thought I would be spending my birthday at rite aid trying to get a Covid booster and flu shot. I tried to make an appointment for both me and my daughter and it wouldn’t let me. I called two different locations one did not allow walk-ins and the other one did an after explaining the speed bumps I kept hitting I was told by the staff to just come in with my daughter. I get there an hour and a half later, and I am told they’re too busy for walkins come back around two.

There is a new and very helpful Pharmacist. The staff is fantastic and I am always greeted and treated excellent. The Pharmacist has been quite helpful and very professional and really tries and helps to figure out ways and different alternatives so I am able to receive all my medicines. The staff and the Pharmacist are surely great.

I can never get a hold of the people at this joke of a pharmacy. Took 4 visits and five faxes to get my prescriptions sent to a different pharmacy. I had 2 phones in my hands. One on hold for over half an hour while the other just rang and rang and rang for over 45 minutes. They never answered, i hung up. They should just shut that place down. They are causing more harm than good.

Went in with my gf and the made her comeback to wait for very important medicine after we came back for the 3rd time, we asked if it was able to be transfered yet? He told us to wait in the line which we waited for 30 minutes and when we got to the front of the line he had the guts to say "no I havent called the other store yet, good bye.

Rarely are my medications ready on time. I live 30 mins away and it is extremely frustrating to not have your medication ready calling it in 2 days prior. My doctor called in a prescription for pain and an antibiotic for a severe infection today and when I arrived it was not ready. I was told I had to come back in 3 hours and that the pharmacist was not available. So here I sit, in pain waiting. Ridiculous! Won’t ever use Rite Aid again.

I would RATE this store NEGATIVE 5 stars if I could. They are SOOOOO RUDE. I worked here for 3 years and got fired the day I returned from a medical leave over 3 years ago. All of a sudden they tried to tell me I am not allowed to come in here because I was fired. I have gotten all my prescriptions as well all my families prescriptions here for the last 5 plus years. After the way I have been treated the last 2 times I was in here I am transfering all my rx's to CVS.

Customer service is friendly & respectful. The aisles are well organized and you can find what you are looking for with ease. During the holidays it can get a busy but the aisles are wide enough to give customers space so you don't feel over crowded. The facility is clean & has a lot of things that other shops in this area don't have. The prices are reasonable.