Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union (Redwood Shores Community Branch): Your Comprehensive Guide

Located at 210 Redwood Shores Pkwy, Redwood City, CA 94065, Provident Credit Union's Redwood Shores Community Branch is a beacon of financial services in the heart of Silicon Valley. This branch offers a wide array of services, making it a one-stop shop for all your banking needs.

Main Services

• Credit Union Services: Provident Credit Union offers a full range of credit union services, including savings and checking accounts, certificates of deposit, and individual retirement accounts (IRAs).
• ATM Services: The branch houses an ATM for convenient cash withdrawals and deposits.
• Financial Consultation: The branch's team of financial consultants is dedicated to helping members achieve their financial goals through personalized advice and planning.
• Mortgage Lending: Provident Credit Union offers mortgage lending services, including home loans, refinancing, and home equity lines of credit (HELOCs).
• Online Banking: Members can enjoy the convenience of online banking, offering services such as bill payment, account management, and mobile deposits.

Location and Access

The Redwood Shores Community Branch is situated in the Redwood Shores neighborhood, near the intersection of Redwood Shores Pkwy and Bayshore Pkwy. It is easily accessible from major thoroughfares such as Highway 101 and Interstate 280.

For public transportation, the branch is served by the SamTrans bus route 250, with a stop nearby at Redwood Shores Pkwy & Bayshore Pkwy. The Redwood City Caltrain station is also within walking distance.

Parking: The branch offers ample free parking for members and visitors, with designated spaces for people with disabilities. Additionally, there is a parking lot for wheelchair access located at the entrance of the building.

Featured Characteristics

• Wheelchair Accessibility: The branch is fully wheelchair accessible, with automatic doors, wide hallways, and an accessible teller counter.
• Cash Advance: Members can take advantage of cash advances on their credit union loans or lines of credit at the branch.
• Community Focus: Provident Credit Union is a not-for-profit, member-owned financial cooperative. The Redwood Shores Community Branch reflects this cooperative spirit by being deeply involved in the local community, offering financial education workshops and supporting local charities.

Practical Information

The branch is open Monday through Friday, from 9:00 AM to 5:00 PM. Members can contact the branch by phone at 650-591-7845 or visit the website at providentcu.org for more information.

Join Provident Credit Union as a member-owner and enjoy personalized service, great rates, and a community that cares about your financial health. To become a member, you can visit the branch, call them, or sign up online.

Customer Reviews

Provident Credit Union (Redwood Shores Community Branch) has 15 reviews on Google My Business, with an average rating of 3.4/5. Customers appreciate the personalized service, friendly staff, and competitive rates. Many reviewers highlight the convenience of the branch's location and the ease of accessing services. Some negative feedback mentions the wait time during peak hours and the recent changes to the rewards program.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.