Poulsen Ace Hardware & General Store - Stove and Fireplace Center - Eaton, Colorado

stephanie elston

This ACE Hardware has been pretty decent in the almost 5 years I’ve been living here. However, last night I purchased a $100 DeWalt drill with my fiancé. I had left a message that there was no drill when we got home and my fiancé went in and told them the same thing , that it was simply a battery and charger. When he got in there the man who sold it to us, straight up lied to his manager and said that he opened the drill. Looked in the bag. And that the drill was there. The woman who helped him last night, said the same thing, that they checked the box and the drill was there. A manager ended up fixing everything, however this was extremely frustrating. Check your products before you leave! It’s NOT worth the hassle. The manager, I would give 5 stars. However, I am highly disappointed in the two employees stating they “checked the box”. I’m hoping no one is in a lot of trouble, but I do hope they get some better training on how to treat customers! Hats off to the manager for checking the video as quickly as she could. (About 30 mins to 1 hour) I just don’t agree with lying employees. Will definitely be checking all products before I leave the store from now on!!

Mindy Rawlings

Local hardware store with garden outdoor section, wood stoves, firearms / ammo, general hardware, plumbing, electrical, paint, building materials, hand tools and power tools and really helpful friendly staff

matthew pellett

The "store grandma" made my day. Great store with wonderful staff in every department.

Zeb

Great to have a Ace local. They are stocked well and have great customer service. #yeti #sthil #scotts

R & J Walker

My wife and I are just so impressed with the team at Poulson’s - our experience both over the phone with Joe and in person with AJ could not have been any better! We have been shopping for a new pellet stove and needed a lot of help and guidance to ensure we picked the right one to match up with what our heating needs were - both Joe and AJ were extremely knowledgeable in this area, answered numerous questions, were very patient with us and guided us toward the purchase of a great product! We are very thankful for the team at Poulson’s and look forward to doing business with them in the years to come!

Calyn Daniels

The employees here are very kind and helpful. They know their store well and help you navigate it effectively. They have a very wide selection of items, more than any other ace hardware I've been too. The store is also very clean and organized. I prefer the Ace Harware in Eaton over the Greeley location because the vibe is so positive between employee and customer. The only aspect I don't enjoy about this store are some of the prices. I suspect that due to inflation and the store being located in a small town, the prices are rather high (ex. Almost $16.00 for a produce peeler). I'm sure anyone who has used a peeler innately knows that they have a very short life span.

Christian Nelson

Great local Ace Hardware with plenty of parking and lots of supplies. They have a great small town friendly staff. We come here anytime we need something and we've never walked away without what we needed.

Matt Thompson

I can always count on Ace hardware in Eaton/weld county. They have a great little gun counter, and when you are in an , and when you are in a pinch, they will have what you need .

👍Everyone in there is happy to be there. They are happy to work and they are there to help you. I’ve never walked by anyone who hasn’t ask me if I can be helped. Thank you for years and years of service to the community. I count on them being there every day. They always have what I need or we brainstorm to make a solution. A gem in the community.
If you want more and need more, then I guess you need to move a little closer to the big city .MT