Nathans Service Center - Arco, Idaho

Dennis T.

A front tire blow-out precipitated my stop at Nathan's Service. I was greeted by Sabrina from the office staff. Sabrina quicky showed me 2 makes of tires that were sized for my truck. Amazingly, the Hankook tires I chose initially could not be balanced or they were out of round causing vibrations. After working unsatisfactorily through 8 of these we switched to Blackhawks and these worked perfectly. The crew persisted well into the early evening to resolve the issues. A great team, staff and management served me very well and I highly recommend Nathan's Service Center in Arco Idaho.

rickvw67

I was out of town and my wife needed a boost to go get gas....then she needed another boost after getting gas... Nathan and his team came through and were a tremendous blessing for my wife and I. Thank you.

Marco S.

Harley stator started failing just outside of Arco. Cody checked it out for me to verify the problem and wouldn't take anything for his trouble, backed up by the shop owner, Nathan. Cody loaned me a charger to take back to the hotel to keep the battery charged in the event I tried to ride it to Idaho Falls - I ended up renting a trailer from Nathan instead and yet another stranger towed the bike for me. Great people in that town.

I can't say enough about how kind everyone who worked there was as I was stuck for five days waiting to have the bike worked on in Idaho Falls. Cody, Nathan, Butch, and the young lady who worked the counter - thank you all very much. That type of kindness means a great deal to a stranger passing through.

Dannette U.

CUSTOMERS BEWARE!!!!!!

I have been to Nathan's twice now. Each time I was quoted one price but when it was time to pay it was a couple hundred more. I didn't add or change anything to the service he was supposed to be doing. When I questioned it I was told that's just how it is and if I wanted to take my quad or My vehicle home I was going to pay that price. I was completely confused and caught off guard by not only the price but the terrible customer service I received. I own a business and I have managed a few as well, the treatment that I got there was completely unacceptable. I don't agree with "the customer is always right" thing but when you tell me a price I expect it to be that price. I would also expect to be treated with mutual respect, which I did not. I try and do most of my business in town or close to town to keep the money in our towns. Unfortunately, Nathan's will not be a place I will be returning to. The belittling and rude attitudes were a complete disgust. Customers keep your doors open, you should respect them.

Timothy C.

Terrible, Terrible place to go!! Nathan does not care about you or if you're taken care of properly, as long as he gets a good profit. He is very rude and inconsiderate when he doesn't get his way. If your tires go flat after leaving his shop--which happened to many previous customers--Nathan doesn't care! If you come back with a complaint--he'll tell you to leave his property. And when you buy parts from Nathan, Nathan doesn't warn you about his 50% RETURN FEE!!! Nathan would only give me 50% of buying cost for a starter I never even took out of the package. Besides, Nathan charged $100 more than what I could have bought it for online! Nathan could have returned the starter for 100% full recovery, instead, by demanding 50% Return Fee, it's one of the many dishonest ways Nathan makes money on his customers. Nathan sold me a tire 3 years ago that was apparently a brand name, but it was a knock-off tire with that quality name; the tire didn't have anywhere near the quality of nor the proper tread-design of the regular name-brand tire. I was clearly ripped off and I went back and Nathan didn't care. I never should have gone back!! I don't believe that anyone gets a good deal at Nathan's. You are ALWAYS over-paying and receiving poor quality workmanship. Nathan has a snively, rude, inconsiderate attitude if you have a problem. He'll even lie and say I never saw you here. Nathan could care less about you once you've paid. I've heard so many high-priced, poor service stories about Nathan's. I'm upset with myself that I went back there to buy a starter. The stories about Nathan's Service just sounded too terrible to believe; but no, Nathan's Service is a poor choice whenever you need anything for your car. Ask him about his 50% Return Fee when buying his bad parts or bad tires. Nathan doesn't know good parts from bad parts, or he's conscious of it but doesn't care about ripping you off. And it's not just about his ripping you off that's the worst part of it, it's Nathan's snively, rude, uncaring attitude about it. However, Dalton, one of his workers there is a honest and good person--if he's still there. And Nathan does sell good gas, I've never had a problem with his gas there. But go in there and ask him about his 50% Return Fee and you'll see that rude look on his face. It's much better to try and make it to Fred & Wayne's Tires in Idaho Falls on Yellowstone Hwy. They are honest.

Jerry H.

I suffered a flat on my 5th wheel while traveling between Idaho Falls and Arco. I needed a new tire and my tire carrier fixed. They were able to get me right in and back on my way. These guys were genuinely a pleasure to work with. Chris was my primary tech and he took every step to ensure I was taken care of and safe to travel again. Every employee was fantastic! I like to support businesses who show their support to the military and they were very kind to show it.

Leah B.

We were driving our RV back from Craters of the Moon Park. My husband noticed a flat tire on our rig. Fortunately we were able to make it to Arco and Nathan's Service. They were able to get us up and running in a timely manner. Their customer service was stellar and their price was VERY reasonable. Thank you Nathan and your crew.

Casey N.

Got a flat by Craters of the moon. Was able to make it to Nathan's and they got on my tire repair right away! Great service, nice staff! 👍 👍