I Want More Comics & Games - Thornton, Colorado

Athena G. M.

Great selection of comics and manga.
Pretty good selection of board games.

Staff were friendly.

Store was organized and clean.

Plum L.

Emailed them at order placement asking to be notified if the order would be pieced out since I was out of town for a few days, recieved no reply. Got home, called to make sure my entire MTG order was there somebody said yes. Made the trip, nobody at the mtg register, missing a key card, and got a moderately played card instead of lightly played(a cheap card so w/e, hate for them to bait and switch on expensive ones though.) My buddy has had issues here too. $200 to learn this place isn't worth my business, would rather skip the talk with the manager. Guessing they treat their preferred customers better but beware if that's not you.

I had told Keith on the phone that I had placed an order while out of town, not whatever he put in quotes. I also asked if the order was intact, a confirmation was given. Must be easy to ensure everyone sees constructive feedback as direct attacks when the replies recieved twist the reality of the situation.
The employee that did help me was already trying to rush me out the door before I even started inspecting the cards and if you listened to everything on the tape you would have heard me say that the poor condition card was supposed to be lightly played, the employee did not offer any input on the matter. I only returned rude behavior that was given to me and nothing else. Everything in Keith's response solidifies that this is an untrustworthy place and if anyone ever has a problem it's the customer's fault. Good luck to those that want to take the gamble here. Better to deposit cash at the bank and order cards online.

Brian B.

The worst experience ever
Thank for constantly trying to talk over me and come up with no solutions or help to the problem. Cussing you out didn’t seem to bad when you can’t even help and talk over customers. Other then saying I have to purchase both through your business when you can see when and what I bought with my purchase of volume 3 Why would anyone buy two of the same copies from the same store? How would that work? You asked my how I wanted to resolve it I told you and you said no we don’t have a policy for that.
You did imply on my fiancé post that we could have read it and returning it or that we are trying to get the next issue after reading which isn’t the case.
You don’t have a policy on any of this that the problem all you say is you can’t help and that you I had to purchase them both through you.

Response to you message
You say I should have given more information to the manager but I did with no result I told him my situation with no solution other then no help from your business.
what more information should I have given him?
Why would I have bought two of the same kind of manga from you for you guys to do any sort of action. Common sense that makes no sense why would I have bought it twice from you guys
There is it this, you can look up what someone has bought through their phone number.
you can search up when I bought the book and what I bought. How can you not look up the barcode associated with the book that you guys had sold to me to verify that it is the book I bought.
You even stat that you haven’t sold on I’m forever so how would I be lying or trying to bypass you policy of reading and turning?
On my fiancé post you have just implied that we are trying underhanded tasks and that was not the case we thought you guys would be more customer oriented then this.

I love comics and mangas so I ended up buying two vol. 3&4 of samurai 8.
I had accidentally purchase a samurai 8 manga vol. 3 I had already had it and just wanted to exchange it for vol.5 of the same series same price.
Then I was disappointed in the staff and the way the handle duplicate buys and returns. No solution or exchange.
I have a loyalty account that should tell you when I was there last and what I bought. If the loyalty number doesn’t help you indicate that then why have folk sign up for something that doesn’t benefit.

I just wanted to try a new place from mile high comics but looks like I’ll be sticking with them.

Response to you message
You say I should have given more information to the manager but I did with no result I told him my situation with no solution other then no help from your business.
what more information should I have given him?
Why would I have bought two of the same kind of manga from you for you guys to do any sort of action. Common sense that makes no sense why would I have bought it twice from you guys
There is it this, you can look up what someone has bought through their phone number.
you can search up when I bought the book and what I bought. How can you not look up the barcode associated with the book that you guys had sold to me to verify that it is the book I bought.
You even stat that you haven’t sold on I’m forever so how would I be lying or trying to bypass you policy of reading and turning?
On my fiancé post you have just implied that we are trying underhanded tasks and that was not the case we thought you guys would be more customer oriented then this.

Eugene H.

One of the best, if not the best comic shop in the country. The team has a wealth of knowledge and is also constantly going above and beyond to fulfill my orders.

Also fun fact, they are the best card breakers in the industry when it comes to non sport cards.

Shop with confidence!

Erin W.

This is an AMAZING comic shop. The staff are always friendly and quick to help when I have a question, the place is always clean and well organized, and they always respond to my hold slot emails within the same day or early the next day. Overall excellent service and experience - would highly recommend this store if you buy new comics every week.

Saige M.

Just go to JnJ comics they are family owned with incredibly fair prices. This place overcharges for your comics like crazy. SCALPERS, looking to take as much money with the least value. The owner responding to the reviews all snide and gross should be ashamed 🫵🤣 enjoy 🫡😉
So let me get this right you wanted to cancel the order that I already paid for and then you wanted to make me pay for it again so I had to wait a couple business days to get that $27. I already overpaid for that comic for man, you have lost your mind. You make no sense in your customer service is atrocious and you should be ashamed of yourself. Have fun putting up the fires that you started .👍

Aby L.

We went in this place it's cool, pretty organized BUT their was a person looking at us looking through some comics for at least 5min we asked what the price of them were because the 1$ price tag was faded on the box so we were just making sure it's still the price and he said "oh there not for sale we use them to make packs of 10" we said "we have 10 here can we get these" he said "nope and walked away." Why would you let someone look through the comics for that long and not say anything when you clearly see them picking out comics from the box kinda disappointing and didn't make any sense.

Hannah K.

Been noticing all the one star reviews recently of this place, and I totally agree. My husband has been solely supporting this comic book shop for weeks only to find out he was being over charged for his comics then treated rudely by staff when he confronted them only to have them cancel his order instead of coming up with a solution!
I see the owner digging himself a deeper hole with snide remarks his replied to patrons 🙁
Sucks that a local business is stooping to that level and losing customer support 🙁
I recommend the family owned and oppoerated JNJ comics its right down the street!