High Country Cellular and Electronics

D P.

Chris S.

Jason L was so awesome !!! Just moved here and my old phone crudded out on me and I was dreading the hour drive to the nearest Walmart ... but Jason totally took care of me Even set up my new phone and activated it so it was super super easy ! Thanks for the great customer service and I'll definitely be back !

Piper E.

Clancy was amazingly helpful and knowledgeable. I have spent a total of 6 hours with various Verizon costumer service representatives over the last 2 days and Clancy was the only person who could figure out what was going on with my account and phone. He persevered and was friendly the whole time. Thank you for your help.

Michael A. (.

Came in needing a phone. Already talked to a guy a few days before so should have been a quick job. They had me wait on the couch extending my wait time from 20 minutes to 30 minutes more after waiting because of new people walking in getting prioritized over me. I understand they are trying to sell and up sell, but I was not only here before the two people before me, but I also knew what I wanted. So why did I have to wait behind people I entered before. It wasn't by appointment today, so no reason for this wait. They also still don't wear masks as someone complained about 3 months before mine.

Jesse Z.

As a business owner myself I know the extreme importance of customer service. Holly went above and beyond for me. I came in to replace a phone but with the knowledgeable staff they directed to me to the best deal for my business. It was not an easy process to hook up 5 devices at a drop of a hat, their was some difficulty along the way and a lot of time was spent getting me just what I wanted. Holly stayed on the phone with tech support 3 hours after the store closed to make sure I was set up and running so that my business could stay operational the next day. She could of easily told me they were closing and we would have to continue the next day but she didn't and that speakes volumes for me. Her staff worked through lunch and multitasked on all the devices. Kudos to your store Holly!

Allanah L.

Went in to have my phone looked at since it hadn't been working for some time, already had the manufacturers suggestions and was seeking a second opinion. The phone still worked as a camera and music player, just no service. Guy takes my phone, says he will just update and reset it, shouldn't take more than half an hour. An hour and a half later, he hands me back my completely bricked phone, says it's my processor, and charges me $40. Thank you for nothing, you made me pay you for making my problem worse. This and past experiences leads me to believe that this store doesn't have a lot of options to actually help, I would have been better off just going to Device Doctors the first time. I would have given one star but homie that broke my phone, took my money, and wasted my time was at least polite about it.

The B.

Really shady business practices. They will tell you they can't do things that they can or charge you for things you don't need...all to make a buck. If you call them to fix something, the owner will have her minions tell you, "just come in and we will take care of it". Don't do it, they are giving you the run around. Call Verizon's 1-800 number for all your questions. They will be honest with you. Then report this shady shady business.

Maria A.

The service is good. The prices for phones are rediculas. Triple the price. You better off going to Dollar General or Amazon.