Hallmark Creations - Temecula, California

Hallmark Creations, located at Promenade Temecula, 40810 Winchester Rd Ste A, Temecula, CA 92591, is a popular destination for all your greeting card, gift, and stationery needs. With a phone number of 9517193699, you can easily get in touch with them for any inquiries. Their website, stores.hallmark.com, provides additional information about their products and services.

As a greeting card shop, Hallmark Creations offers a wide selection of cards for every occasion. Whether you're looking for birthday cards, anniversary cards, or sympathy cards, you're sure to find the perfect card for your loved ones. They also have a Christmas store section that features festive decorations and gifts for the holiday season.

In addition to their card selection, Hallmark Creations is also a gift shop that offers a variety of items such as candles, plush toys, and home decor. They have a gift wrap store section where you can find everything you need to wrap your presents beautifully. If you're into scrapbooking, you'll be happy to know that they have a scrapbooking store section as well.

Hallmark Creations also has a picture frame shop where you can find frames for your photos and artwork. As a stationery store, they offer a selection of notebooks, pens, and other office supplies.

One of the unique features of Hallmark Creations is their on-site services. They offer in-store pickup, delivery, and same-day delivery for your convenience. They also have wheelchair accessible parking and entrance, making it easy for everyone to shop.

According to Google My Business, Hallmark Creations has 108 reviews with an average opinion of 4.5/5. This is a testament to their commitment to providing excellent customer service and quality products.

Reviews of Hallmark Creations

Bill Boyce

5/5

The people who work here are the most helpful retailers I have come across in quite awhile. It’s a pleasure shopping here!!

Jim Cenname

5/5

Helpful staff, unique cards. I needed a sympathy card for a friend whose pet passed away. They also sell Veterans' day cards and other special purpose cards.

Rachel Russo

1/5

I just left Hallmark right now trying to get a card for my father for his birthday, the woman asked for my phone number I gave her my mom's and I guess she wasn't in the system, she alleged that it needed to be updated and to repeat the phone number so she can update it. She asked me for an email I told her I wasn't going to give out that information if my mom was in the system that they would have that information and she told me to calm down after I told her never mind I just want to make the purchase. I made mention to her I appreciate her not tell me to calm down I didn't like those choice of words no apologies she did tell me to have a good day. I'm just really surprised that she even said something like that to me. An apology would have been nice from a mature woman as such.

Maria

5/5

Friendly and knowledgeable customer service. Beautiful selection. Store is well organized, with amazing displays.

Sandy Medina

5/5

I love Hallmark, they have the most amazing things, a bit pricey though. Right now it's the Christmas in July for me

nora watkins

5/5

Every time i go to this store, the staff are exceptionally friendly. But a few months ago I saw an older gentleman there with his very young grandson and the staff had brought him a chair, juice,water and candy. I then realized the man was a diabetic and was having a very bad episode, he couldn't even talk. Well those ladies took great care of him and entertained his grandson till he came around. I am very proud of them, and just thought everyone else should know. Excellent job ladies, thankyou for your kindness and attentiveness. GOD BLESS

Jill Ferro

5/5

I usually don’t write reviews, but I feel compelled to after how kind I witnessed a Hallmark employee being today. Unfortunately I didn’t get her name, but I will add some numbers & info from my receipt in this review in hopes that they can help give the store the info they need to determine who she is. I heard her speaking with another employee as I walked in & the other one was saying she was worried to take her break because they might get busy. This employee reassured her they’d be fine—could call from someone in back & had another gal coming in shortly. A minute later, she’s helping a very confused customer who didn’t speak hardly any English. She was super polite in their exchange & was VERY (cannot emphasize this enough) patient with this customer. And what I loved most while listening to her was that it wasn’t forced in any way... you could tell she genuinely enjoyed helping people. Now, I’ve worked in customer service for 23 years and it’s tough to say the least. I’ve always considered myself a kind person, but after working with the public day in and day out for so many years, it can really start to jade you. Even I know that as patient as I am, I don’t think I could’ve maintained my cool like she did with this particular customer. The customer did seem quite nice (not rude at all), but she took sooo much time & wasn’t understanding one thing. The kind employee repeated herself calmly over & over, tried as best she could to explain what the customer needed to buy in order to receive the coupon/discount she was trying to get. I’m not joking when I say this went on forever. In the end, the customer seemed satisfied & the employee even helped her count out the right amount due. There weren’t many people in the store at first, but of course all of a sudden there were & everyone wanted to check out at the exact same time. This never surprises me because you see this happen all the time in restaurants.—It’s like people are dropped off by the bus load, then they all leave at the same time. It’s inevitable. 😉 Plus, they were really asking for it since she’d told the other employee it was okay to take her break. Ha! Always... But in her defense, it was an odd time in the afternoon & seemed like the best time of day for breaks (think it was around 2:30). So she calls the other gal from the back & the two of them handle the line quickly (which I’m in by this point). And, of course, the phone is ringing. She asks her present customer if it’s okay to put the person on hold, then explains they’re busy & could she please call them back. She’s the one who ends up checking me out & she couldn’t of been nicer. Friendly, professional, etc. This long review may seem unnecessary for such a few small kind acts, but I feel that it’s so hard (unfortunately) to find great customer service these days that I felt it was my duty to shine a light on this woman who is truly in the right line of work in hopes that she receives the recognition she deserves. Let’s get this woman a raise! At the very least, she may one day see or hear this & know it’s about her. I know people have written kind reviews about my service & it really touched my heart & helped to renew my hope in people & keep my spirits high. Especially at this time of year, what a wonderful example this woman is of how we should treat one another. I regret not expressing my appreciation of her while I was there, but they were quite busy & I thought it best not to slow her down (although looking back it would’ve only taken a second & may have gone a long way for all I know). I am a little shy (no excuse I know). So to the managers of this store (it may be her) I hope you see this & acknowledge what a wonderful employee you have! Here are some numbers from the bottom of my receipt that I hope are helpful:
She was at register #1 at 2:26 on Tues, Dec 15th. Above Reg #, the numbers are: 992TMAR and to the far right of that (same line & above time) it says: 1 # 54

Chris Fetz

5/5

Oh I miss the Peggy's Hallmark store near me! Now, I have to drive far to find one or buy my cards elsewhere. It was one of my favorite stores- where do I find my snoozies now? The folks who worked there were so friendly and helpful. I pray that they found a great job elsewhere because they had great customer service skills which are harder and harder to find nowadays. I also miss the handmade specialty cards and the giant birthday or farewell cards...