Gloria's Hallmark Shop - Santa Clara, California

Address: Mervyn's Plaza, 2064 El Camino Real, Santa Clara, CA 95050.
Phone: 4082461199.
Website: stores.hallmark.com.
Specialties: Greeting card shop, Christmas store, Gift shop, Gift wrap store, Novelty store, Paper store, Picture frame shop, Scrapbooking store, Stationery store.
Other points of interest: Curbside pickup, In-store pickup, In-store shopping, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Debit cards.
Opinions: This company has 58 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Gloria's Hallmark Shop

4082461199

Gloria's Hallmark Shop, located at Mervyn's Plaza, 2064 El Camino Real, Santa Clara, CA 95050, is a popular destination for those seeking a wide variety of gifts, cards, and holiday items. With a phone number of 4082461199 and a convenient website at stores.hallmark.com, the shop is easily accessible to customers.

Specializing in greeting cards, Christmas items, gifts, gift wrap, novelty items, paper products, picture frames, scrapbooking supplies, and stationery, Gloria's Hallmark Shop has something for everyone. The shop offers a range of services to make shopping even easier, including curbside pickup, in-store pickup, in-store shopping, delivery, and same-day delivery. The shop is also wheelchair accessible, with both an entrance and parking available for those with mobility needs.

One of the standout features of Gloria's Hallmark Shop is the quick and efficient service. Customers can expect to find what they need and complete their purchase in a timely manner, making it an ideal destination for those on a tight schedule. The shop also accepts debit cards, making it easy and convenient to make a purchase.

With 58 reviews on Google My Business, Gloria's Hallmark Shop has an average opinion rating of 3.8/5. Many customers have praised the shop for its wide selection of products and excellent service.

Reviews of Gloria's Hallmark Shop

Gloria's Hallmark Shop - Santa Clara, California

Aaron Lindley

4/5

I mean it's the last standing Hallmark shop in the bay area where you can find the perfect cards and gifts. It's amazing!!

Fanny Ou

1/5

Stop tapping on the plastic window and talk to your customer - to the short hair lady staff.

I went to this store trying to find some small gift that I could redeem with Hallmark rewards that I got. The total came up under $5 and I was trying to pay by credit card. The short hair female staff just tapped on the plastic window with notes that no credit card for under $5 and said nothing. During the whole process I was being polite and my families made me aware how unprofessional that taff was.

Talk to the customer and be professional. It's unfortunate this happened in such a lovely store chain.

P.S I also noticed that they unsubscribed my Hallmark offer communication without my approval, so please be aware.

Leslie Butlar

5/5

Friendly,helpful,great 99 cent cards,fun gifts too!! Oh I was able to redeem my Hallmark bonus points for excellent card choices and really nice Mother's Day cards

Tony B

3/5

Sorta strange that there's no photos from 'Gloria' that provide a rough idea of what you have available. It isn't trivial to just hop over there for a few.

Vicky Lovetro

5/5

Great customer service. I was looking for a type of cell phone accessory that acts as a holder and stand. I was escorted directly to the item location and shown the various versions. While I was looking through them, the sales associate brought over some other style options that were in an out of the way spot. Once she saw what I was trying to match she helped pull out appropriate items without being pushy.
So, I was greeted, shown to my needed item, received friendly assistance, left space to make my own decision. Fast, easy, helpful shopping experience.

Iman

1/5

Customer service is key to any business, and this place definitely lacks in that department. I purchased a gift for a friend from this shop and a few weeks later, I went back to change it only because when I read the entire message written on the piece I found it inappropriate for the person it was intended for. I asked the lady behind the cashier to just allow me store credit (because it was past the 14-day mark) so that I can pick a similar item from the same brand but with a different message. My tone was very polite, however I was rewarded by a very heavy attitude, banging my receipt on the desk after seeing the date and telling me: "don't you understand it's a 14-day policy and even before 14-days I wouldn't have taken that back because it's a special item!"

Obviously she was not the owner, otherwise she would not have treated a customer like that. It is unfortunate, and I wanted to find the contact information for the owner of that store to let them know, but couldn't get very far, so I feel like this review will do a better job of informing everyone, including the owner, I hope.

Jim H

2/5

Prices a bit higher than other similar places. This store still requires face coverings. They have a minimum purchase amount for using a credit card. They have a pretty good selection, but I'd rather shop elsewhere.

Kristynn Sarmiento

4/5

They have lots of great stuff but didn't find what i was looking for since it wasn't in stock. Better off ordering online.