FedEx Freight - Pocono Summit, Pennsylvania

Address: 174 Fedex Dr, Pocono Summit, PA 18346, United States.
Phone: 8003407964.
Website: local.fedex.com
Specialties: Trucking company, Freight forwarding service, Logistics service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 124 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of FedEx Freight

FedEx Freight: Comprehensive Logistics Solutions in Pocono Summit

Nestled at 174 Fedex Dr, Pocono Summit, PA 18346, United States, FedEx Freight stands as a beacon of reliability and efficiency in the world of logistics and transportation. This state-of-the-art facility serves as more than just a warehouse; it's a testament to FedEx's commitment to providing top-notch services to its valued clients.

Main Services

  • Trucking Services: FedEx Freight offers a robust fleet of trucks to handle both less-than-truckload (LTL) and full truckload (FTL) shipments. Their professional drivers ensure safe and timely delivery of goods.
  • Freight Forwarding: With a network that spans the globe, FedEx Freight streamlines the complexities of international shipping. They handle customs clearance, documentation, and transportation to ensure seamless door-to-door delivery.
  • Logistics Services: FedEx Freight's logistics services are designed to optimize supply chains. They offer warehousing, inventory management, and distribution services to help businesses enhance their operational efficiency.
  • Special Services: In addition to their core services, FedEx Freight provides special services such as hazardous materials transport, heavy freight handling, and expedited shipping options.

Location and Access

FedEx Freight is strategically located in the heart of Pocono Summit, offering easy access to major highways. It's situated near the intersection of I-80 and I-380, ensuring swift and convenient transportation of goods. The facility is also close to the Pocono Mountains Regional Airport, facilitating air freight operations.

Public transportation is available nearby, with the Pocono Summit stop on the Monroe County Transit bus route located just a short distance away. For those driving, the facility offers ample parking space, including designated areas for vehicles with disabilities.

Featured Characteristics

  • State-of-the-Art Facility: FedEx Freight's Pocono Summit location boasts a modern, efficient layout designed to handle a vast array of shipping needs. The facility is equipped with advanced technology to ensure real-time tracking and monitoring of shipments.
  • 24/7 Operation: FedEx Freight operates around the clock, ensuring that businesses can rely on prompt and reliable delivery services, even during peak hours or emergencies.
  • Sustainability Focus: FedEx is committed to reducing its environmental impact. The Pocono Summit facility incorporates sustainable practices, such as using energy-efficient lighting and recycling materials.
  • Safety Measures: The safety of employees and customers is paramount at FedEx Freight. The facility adheres to strict safety protocols and has implemented measures to prevent accidents and ensure the well-being of all.

Practical Information

Business Hours: Mon-Fri: 8:00 AM - 5:00 PM (24/7 operation for some services)
Phone Number: 8003407964
Website: local.fedex.com
Payment Methods: Credit/Debit Cards, Bank Transfers (check website for details)

Customer Reviews

FedEx Freight has earned a reputation for excellence, with a 4/5 average rating from 124 reviews on Google My Business. Customers praise the company's reliable service, efficient handling of shipments, and professional customer support.

"Excellent service" - Customer reviews frequently mention the punctuality and care taken by FedEx Freight's drivers in handling goods. "Highly recommended" - Many customers appreciate the transparent communication and real-time tracking provided by FedEx's advanced technology.

👍 Reviews of FedEx Freight

FedEx Freight - Pocono Summit, Pennsylvania
Cortnee’s C.
1/5

Our company placed a stock order Thursday, August 8 2024 and selected shipping through Fed EX. We were supposed to receive our order Tuesday, August 13 2024, however it was delayed a day due to weather which was understandable, but on Wednesday August 14 2024 which is when our order's expected delivery date was as of Tuesday night, FED EX decided I need an appointment for them to deliver my order. When I called to tell them no such delivery request was made and appointments were not necessary because we are a business and are open 6 days a week, they told me they did that because they couldn't fit my order on their truck. After voicing our displeasure and requesting the order be delivered we were told if we wanted it on time we would have to drive to their warehouse and pick up our own order. As a result we have contacted our supplier and informed them that following this delivery, they are no longer permitted to ship our orders with Fed EX anymore, RL Carriers will now be our supplier's shipping option to us.

FedEx Freight - Pocono Summit, Pennsylvania
Isabella K.
4/5

Nice people in the dispatch office. Stayed overnight while they unloaded this morning. It was empty before the time quoted me. Lot was pretty well cleaned of snow.

FedEx Freight - Pocono Summit, Pennsylvania
Lorna M.
1/5

We have never had a problem until the past 2 months.
Trucks have delivered but have destroyed our driveway. One truck (Amazon) hit a side rock, it tore the tire and we had a truck stuck on our driveway for 3 hours.
Another truck hit rocks that are protecting our well pump.
We put a sign, no trucks past this point.
Only FEDEX deliveries now leave our packages (when they’re the right recipient) at the BASE of our driveway where anyone can help themselves. These are not heavy packages and as elderly people, we cannot go up and down the driveway with a package. We had to ask for help from a neighbor.
I have called and complained and it seems nothing is being done.
So I will resort to this post.
the sign says no delivery trucks beyond the sign but it does not say no deliveries. I know you have weight standards for delivery people and they should be perfectly capable of doing this correctly.

UPDATE: July 1 delivery left at base of driveway AGAIN! Complaint made to headquarters.

FedEx Freight - Pocono Summit, Pennsylvania
Satpreet S.
1/5

My appointment 7:30pm and i am come 5:00pm and check out 12:30am overall 8 hours

FedEx Freight - Pocono Summit, Pennsylvania
Denise W.
1/5

As a third party vendor for this company, this was the worst facility I have been to. The yard jockey was nice, but the shop manager and the night supervisor weren't accommodating at all. The truck we were driving was low on antifreeze and fuel yet as an FedEx vendor we were advised that we are only provided a safe haven to park and nothing more. The gas station nearby had no antifreeze either. Hope to never have to utilize this facility again.

FedEx Freight - Pocono Summit, Pennsylvania
Tim K.
5/5

Top notch professionals doing excellent work. Helpful lady at the gate. Quick service on the dock. Thank you for being here when I need you.

FedEx Freight - Pocono Summit, Pennsylvania
Marc S.
1/5

Constant problems delivering freight. Orders dont show up on time. Customer service gives you the run around. One of the drivers hit a parked car in our parking lot. Too many problems keep adding up. Getting close to losing a good customer. They don't seem to care too much

FedEx Freight - Pocono Summit, Pennsylvania
Greater P.
2/5

Been waiting for a shipment since mid November, when tracking kept telling me that shipment arriving 5 December 2018, well that came and went, to find out my package has been sitting at FEDX Pocono Summit PA since 29 November 2018. When I finally got someone they kept telling me it needed to be delivered by tractor tailor and they aren't allowed up our street, I told the person it's only a light fixture and why it can't be delivered to me by straight truck, the person finally admitted that they had some but couldn't deliver my item until next week, that's right about one month waiting for a FEDX shipment, was always happy with FEDX and they were always my go to shipper, but after this I need to reconsider.

FedEx Freight - Pocono Summit, Pennsylvania
Isabella K.
4/5

Nice people in the dispatch office. Stayed overnight while they unloaded this morning. It was empty before the time quoted me. Lot was pretty well cleaned of snow.

FedEx Freight - Pocono Summit, Pennsylvania
Cortnee’s C.
1/5

Our company placed a stock order Thursday, August 8 2024 and selected shipping through Fed EX. We were supposed to receive our order Tuesday, August 13 2024, however it was delayed a day due to weather which was understandable, but on Wednesday August 14 2024 which is when our order's expected delivery date was as of Tuesday night, FED EX decided I need an appointment for them to deliver my order. When I called to tell them no such delivery request was made and appointments were not necessary because we are a business and are open 6 days a week, they told me they did that because they couldn't fit my order on their truck. After voicing our displeasure and requesting the order be delivered we were told if we wanted it on time we would have to drive to their warehouse and pick up our own order. As a result we have contacted our supplier and informed them that following this delivery, they are no longer permitted to ship our orders with Fed EX anymore, RL Carriers will now be our supplier's shipping option to us.

FedEx Freight - Pocono Summit, Pennsylvania
Lorna M.
1/5

We have never had a problem until the past 2 months.
Trucks have delivered but have destroyed our driveway. One truck (Amazon) hit a side rock, it tore the tire and we had a truck stuck on our driveway for 3 hours.
Another truck hit rocks that are protecting our well pump.
We put a sign, no trucks past this point.
Only FEDEX deliveries now leave our packages (when they’re the right recipient) at the BASE of our driveway where anyone can help themselves. These are not heavy packages and as elderly people, we cannot go up and down the driveway with a package. We had to ask for help from a neighbor.
I have called and complained and it seems nothing is being done.
So I will resort to this post.
the sign says no delivery trucks beyond the sign but it does not say no deliveries. I know you have weight standards for delivery people and they should be perfectly capable of doing this correctly.

UPDATE: July 1 delivery left at base of driveway AGAIN! Complaint made to headquarters.

FedEx Freight - Pocono Summit, Pennsylvania
Satpreet S.
1/5

My appointment 7:30pm and i am come 5:00pm and check out 12:30am overall 8 hours

FedEx Freight - Pocono Summit, Pennsylvania
Denise W.
1/5

As a third party vendor for this company, this was the worst facility I have been to. The yard jockey was nice, but the shop manager and the night supervisor weren't accommodating at all. The truck we were driving was low on antifreeze and fuel yet as an FedEx vendor we were advised that we are only provided a safe haven to park and nothing more. The gas station nearby had no antifreeze either. Hope to never have to utilize this facility again.

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