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City of Loveland Utility Billing - Loveland, Colorado

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 500 E 3rd St, Loveland, CO 80537, United States.
Phone: 9709622111.
Website: lovgov.org
Specialties: City government office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of City of Loveland Utility Billing

City of Loveland Utility Billing 500 E 3rd St, Loveland, CO 80537, United States

☎️9709622111

⏰ Open Hours of City of Loveland Utility Billing

  • Monday: 8 AM–5 PM
  • Tuesday: 8 AM–5 PM
  • Wednesday: 8 AM–5 PM
  • Thursday: 8 AM–5 PM
  • Friday: 8:30 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

Overview of City of Loveland Utility Billing

Located at 500 E 3rd St, Loveland, CO 80537, United States, the City of Loveland Utility Billing serves as an integral part of the city government office, handling all utility billing for residents and businesses within Loveland. This department is not only responsible for managing invoices but also ensuring that the process is as smooth and understandable as possible for the community it serves.

Key Features and Accessibility

The City of Loveland Utility Billing office stands out for its commitment to inclusivity, offering a wheelchair-accessible car park and an accessible entrance. This ensures that all members of the community, regardless of physical ability, can easily conduct their business. The office's facilities cater to a diverse clientele, emphasizing accessibility without compromising on service quality.

Information and Contact Details

For those looking to interact with the City of Loveland Utility Billing, the contact number is 970-962-2111. Additionally, interested parties can visit their official website at lovgov.org for detailed information, billing options, and to manage accounts online. The website is a treasure trove of resources, providing transparency and convenience for those looking to understand or settle their utility bills.

Customer Service and Expertise

One of the most commendable aspects of the City of Loveland Utility Billing is its customer service. With 46 reviews on Google My Business, the department has consistently received praise for its helpful, friendly, knowledgeable

Opinions and Average Rating

The average opinion on Google My Business is a solid 3/5, indicating a generally positive experience, albeit with room for improvement. These reviews often highlight the staff's expertise and the clarity of information provided, suggesting that while there may be occasional misunderstandings or areas for enhancement, the foundation laid by the City of Loveland Utility Billing is strong.

Recommendation

For anyone needing assistance with their utility bills in Loveland, it's advisable to reach out to the City of Loveland Utility Billing. Their website (lovgov.org) offers a comprehensive guide to navigating the billing process, from understanding your bills to settling payments. Given the office's commitment to detail and customer service, you're likely to have a positive experience. Don't hesitate to contact them through their website or by phone to clarify any questions you might have. The City of Loveland is dedicated to making your utility management as straightforward and stress-free as possible.

👍 Reviews of City of Loveland Utility Billing

City of Loveland Utility Billing - Loveland, Colorado
Carol C.
5/5

Customer service at the City of Loveland Utility is the best I have experienced. They are very helpful, friendly, knowledgeable and very detailed when answering my questions.

City of Loveland Utility Billing - Loveland, Colorado
Salvina H.
1/5

I called Tuesday of this week to have this mattress picked up at my home. I made plans with someone on the phone to have it picked up by trash day. Which was yesterday. Today if Friday and it is still sitting in the street. I was asked to drag it out to the street and there it lies. I was told it would be charged to my account. 😠

City of Loveland Utility Billing - Loveland, Colorado
Caroline L.
5/5

I was freaking out today because I completely forgot that I needed to set up utilities for the apartment that I am moving into in two days in Loveland, CO. Mary calmed my fears and said they only needed one business day to set it up. She was so nice and helpful and really quick to set up my account. Thanks Mary!! I don't know how much money you make but you deserve a raise! I hope you have a wonderful day!!

City of Loveland Utility Billing - Loveland, Colorado
John A.
5/5

Mary in utility billing was very kind, patient and helpful when I had a billing issue. She went the extra mile to help and make sure I didn't lose my utilities during my issues. Thanks Mary!

City of Loveland Utility Billing - Loveland, Colorado
Julie K.
1/5

I’ve been paying my parents utility bill in person at the city building for 5 years. Today I go in to pay and they tell me that they can’t tell me anything about the account because my name isn’t on it. My dad has passed and my mom is not in any condition to pay bills. Are you telling me, that I am standing here with a check book to pay you and you won’t take my money!!! UNBELIEVABLE!! I highly doubt that a criminal is going to walk in off the streets and offer to pay someones bill!

City of Loveland Utility Billing - Loveland, Colorado
Connor C.
1/5

Their automated phone service will do nothing but take your money, been calling for a hour going in circles. The after hours turn on/ service is a lie because it's impossible to get any info or anything from their POS automated phone

City of Loveland Utility Billing - Loveland, Colorado
Doug N.
1/5

So the city of loveland has been billing me for 6 months for an unknown person. Not only doesn’t live at my address but I don’t know them. Called the city of loveland 4 times now. Only to hear a superior trained person say, and I quote, “I CANT DO ANYTHING ABOUT IT”. This city should shut down. Over paid and incompetent. Morons. Just keep billing me the next ten years cause you can’t do anything about it. Awesome!!! A zero is to high a rating. Do you see your rating Loveland 2.7. If you were a business you wouldn’t have a single customer!!!

City of Loveland Utility Billing - Loveland, Colorado
William L.
1/5

Continuously billed even though I called to stop services a month prior before moving out and come to find out you can only have service stoped 2 weeks prior to moving out. No notes was on my account regarding my previous call so it never happened. I was billed late fees and disconnect fees and the utility company refuses to refund me. I’m in bad terms with the apartment complex so I can’t settle it with them. F the city of Loveland.

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