Chase Bank - West Jordan, Utah

Address: 7352 Plaza Center Dr, West Jordan, UT 84084, United States.
Phone: 8012806763.
Website: chase.com
Specialties: Bank, ATM.
Other points of interest: Wheelchair-accessible car park, Cash advance.
Opinions: This company has 66 reviews on Google My Business.
Average opinion: 2.4/5.

📌 Location of Chase Bank

Chase Bank 7352 Plaza Center Dr, West Jordan, UT 84084, United States

☎️8012806763

⏰ Open Hours of Chase Bank

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: 9 am–2 pm
Sunday: Closed

Chase Bank â West Jordan Branch

For individuals and businesses seeking a reliable financial institution, Chase Bank presents a significant presence in West Jordan, Utah. Located at Address: 7352 Plaza Center Dr, West Jordan, UT 84084, United States, the West Jordan branch offers a comprehensive suite of banking services and convenient amenities. Individuals can easily reach the branch at Phone: 8012806763. Furthermore, prospective clients can access detailed information and explore services on the Website: chase.com.

Specialties: Chase Bank specializes in traditional banking services, including checking and savings accounts, loans, credit cards, and investment options. The branch provides a dedicated point of contact for customers needing assistance with their financial needs. Beyond standard banking, the branch focuses on offering ATM access for quick and convenient cash withdrawals.

Location and Accessibility: The West Jordan branchâs location at 7352 Plaza Center Dr places it within a bustling commercial area, making it easily accessible to residents and businesses in the surrounding communities. The facility is equipped with a wheelchair-accessible car park, demonstrating a commitment to inclusivity and ensuring access for all patrons. Customers with mobility limitations will appreciate this amenity.

Additional Points of Interest: Recognizing the importance of cash transactions, the branch offers cash advance services for customers requiring immediate access to cash. This service is particularly beneficial for those who may not have immediate access to their accounts or require funds for urgent expenses. The staff are trained to provide efficient and discreet cash advance services, adhering to all regulatory requirements.

Customer Feedback: As indicated by 66 reviews on Google My Business, customer feedback regarding the West Jordan branch is mixed. The average opinion is 2.4/5. While some customers have reported positive experiences with the staff and services, others have expressed dissatisfaction with wait times and service efficiency. It is recommended that potential clients review these reviews to gain a balanced perspective on the branchâs performance. Common themes in the reviews include praise for the helpfulness of the tellers and concerns regarding the length of lines during peak hours.

Services Offered in Detail:

Checking Accounts: Chase offers a variety of checking account options to suit different needs, including interest-bearing accounts, student accounts, and accounts designed for seniors.
Savings Accounts: Customers can earn interest on their savings with Chaseâs range of savings accounts, including high-yield savings accounts and money market accounts.
Loans: The branch facilitates various loan products, including mortgages, auto loans, personal loans, and home equity loans.
Credit Cards: Chase offers a diverse selection of credit cards with varying rewards programs and interest rates.
Investment Services: For those seeking investment guidance, Chase provides access to investment advisors and a range of investment products.
Business Banking Services: Chase caters to small and medium-sized businesses with services such as business checking accounts, merchant services, and business loans.

Important Information for Prospective Clients:

Hours of Operation: It is recommended to verify the current hours of operation by visiting the Chase website, as these can vary.
ATM Availability: The branchâs ATM provides 24/7 access to cash withdrawals.
Contact Information: For inquiries or assistance, customers can contact the branch directly at Phone: 8012806763.
Online Banking: Customers can manage their accounts and access various services through Chaseâs online banking platform: chase.com.

Conclusion: Chase Bankâs West Jordan branch provides a convenient location and a comprehensive range of financial services. While customer reviews suggest room for improvement in service efficiency, the branchâs accessibility and the availability of essential banking services make it a viable option for individuals and businesses in the area. Further research and consideration of customer feedback are encouraged before making a decision.

👍 Reviews of Chase Bank

Maral

1/5

Today I went to this branch to get Some cash for my upcoming trip on Monday. I got there and cars were wrapped around the building, waiting to be helped. I couldn’t use the ATM because the amount I needed was more than what the ATM could offer. Even though there were cars lined up, the teller was happily chatting away with the customer in front of me and working at the pace of a snail. I got up to the window and they were pretending that there was no line and acting like nothing was wrong. I gave her all my information and yet she could not give me the cash and told me to go inside. I went inside and there wasn’t even bigger line. Decided to use the ATM inside because there was a higher limit. Got the cash and asked a lady behind the desk who was doing nothing to help me exchange them for newer bills because I would get a better exchange rate at the country I was visiting. She said it would be whatever the ATM gave me and that if I really wanted to exchange it, I would have to wait in line. I asked her if she had seen the line. She started laughing hysterically, Not sure what the joke was. This branch is a joke! If you value your time and want good service, do not visit here!!! 0 stars

Rachael L.

4/5

I feel like the staff is always kind to me and helpful. But the carpets need to be cleaned in there. It smells like dirty socks. To whom it may concern, please freshen up your branch. It really gets you as soon as you open the door.

A A.

1/5

I have had nothing but problems with Chase for the past year. I begged my mother to cancel her account before she passed away. Because this place is a joke! I couldn’t even deposit cash into her account. They didn’t care if she was immobile. They wouldn’t help her update her beneficiaries. While her other 4 banks did help her, over the phone or through video call.

I used to have Chase many many years ago. I canceled a long time ago because of their fees.

Well, Chase in the Glendale location helped me close my mother’s account after she passed away. I will rate their location after this because they were very understanding and helpful. That location told me that I will receive a small check that I can cash.
All I had to do was bring my mother’s death certificate. Well, I received a check I came back to Chase in West Jordan and they refused to cash my $19.00 check. I explained the situation, but because I didn’t have an account, they told me to go somewhere else.

Mountain America cashed my check. I DID NOT have an account with them. I provided a death certificate, there was no problem.

CHASE, DO BETTER!

Bruce R.

1/5

Every time I come to this location I’m always met with poor customer service. They can’t even be bothered to smile or say good morning. I’ll be closing my BUSINESS Chase account and moving it to MACU.

Jennifer B.

5/5

Great place to have Birthday Celebrations or just a fun night with the family young or older . Even as a Grandma I like to have fun too. And being able to jump around with my grandchildren or my children keeps you young

Ethanol S.

1/5

The guy forgot my card when giving back to me at the drive-through and I got a call two minutes later so I drove back and instead of apologizing or anything they just said I forgot my card and took him 10 minutes just to give it back to me

kiel T.

1/5

If I could do a zero I would. Several issues back to back where I just no longer can do business here. When any issue or concerns are voiced your pushed off to several different people. This was not just a one time thing. Several times over the year. The manager then will give you a number to call as apposed to solving any concerns you may have. You then spend 2 days on the phone to get anything resolved.

Every person gives me a different answer so does the customer care that they ask you to call.. They create a problem of distrust which shows up in how they handle things over and over again. I need to trust my financial group. I can no longer trust this branch. Constant difference answers that just cause more confusion and frustration

I have had several issues with card issues, loan info, currency, and just general needs that any bank should be able to give. The bankers are belittling and uncaring. They want you out of the office as soon as possible.

Honestly I have never been treated so poorly from a company that’s a client based organization.

If you need anything more than just a deposit and use of a debit card this is not the branch for you.

Explorer

5/5

Not sure why the bad reviews. I had a pleasant experience.