Big R Stores - Pueblo - Pueblo, Colorado

Star* B.

Big R has been around for years because they do it right! They have plenty of staff that are very knowledgeable and helpful. I can get all my animals what they need from food, treats, bedding to toys! It's one stop shopping for me and they have a large inventory to choose from. They have great sales, plenty of parking and clean restrooms. They also carry clothing for women and men from jeans to dressy western clothes. From boots to hats, they carry a large selection of items for horses, cattle, sheep, goats, and dogs. They are a one stop place to shop for farm needs. Check them out if your new to Pueblo

Jeff A.

Last Saturday between 11 and 1 pm. My wife placed some ammo on the counter to pay and check out. My wife was accused of having something in her pocket that she was not going to pay for by the the clerk running the register. My wife pulled her cell phone out of her pocket. Thanks to this crappy representative of big R. I will no longer be spending another cent there. You know what they say...get good service might tell one or two people. Get bad service you tell everybody.

Eleonora B.

I bought Manna Pro Wheat Mill Run here for years. About a month ago I went to buy it again and I was told by three different people, including one manager, that they were on order but had not come in for months, maybe they would be on the next truck. The truck came and they were not on it. None of the stores around Pueblo had any either. So I contacted Manna Pro to see if they were still making it and they said yes, and that Big R was getting them, it sounded like Big R was in charge of distributing them to different locations.
By the way, Big R online could not do delivery or pick ups for this item. So, back to square one, I called again and was very lucky to talk to Yvonne, because she said she would research it and call me back. She did, just a few minutes later, she had spoken with the person actually putting in the orders. She asked me how many I wanted, and said they would be there in a week. When they did come in right on time, she called me right away.
I just really want to tell Big R management/ corporate, what a wonderful and competent employee you have in Yvonne, and how rare it is to find the kind of customer service and competence anymore! Thanks again, Yvonne!🌻

Johanna R.

TRUCK DRIVERS- Banforte Blvd- utilize all of your space! Take a left at the light and immediate right around the gas station. Enter into the post office. I just used the post office address to get here. The dock is unfortunate. Super tight next to the wall. Watch your mirror. I almost got mine. I called to let them know I was 10 min out and again once I docked to let them know I was here.

jesus D.

Gentlemen, in the back ( Toren). Stopped what he was doing to help me on my way. Very respectful and great service . Thank you for your help again, won’t go anywhere else !

Mary K. D.

In June, a cashier rolled her eyes at me when I asked her to double check a price. In July, they advertised a specific chair for sale, I drove 40 mile one way, then they gave me a total different chair. So 40 miles there, 45 minutes to pay for then get refunded, and 40 miles home. Today I have been waiting 20 minutes so far for an online order that was to be ready 2 days ago. Still waiting. TOTALLY EXASPERATED. TRACTOR SUPPLY from now on.

So it's been 25 minutes and they sold my jeans out from under me. 40 miles, no product that was paid for 2 days ago, and 40 miles home

Ted D.

Each and every time I go into Big R
On Bonfort Pueblo store
I get prompt and courteous help.
If I cannot find a product, I’m looking for the associate or Associates have a good knowledge of the store and a lot of good knowledge of their product. This is why I choose the big store in Pueblo For my hardware needs and much more
Thank you, Big R those that work behind the scene as well. Deserve a pat on the back and thank you, Yvonne very Courteous and pleasant to talk to

Shaun B.

Yard guy was extremely rude to me when I purchased hay, threw a temper tantrum when I asked for a different bundle because the one he originally grabbed was old, started driving irratically in the fork lift causing the 1200# bale to fall of the spears and slam into my trailer causing mild damage to my trailer. Employees inside have always been great and great customer service but that one yard guy needs an attitude adjustment, for the multiple times I have been there it’s always inconvenient for him to do anything for the customers