Better Business Bureau - Meridian, Idaho

Address: 2340 S Eagle Rd, Meridian, ID 83642.
Phone: 2089946896.
Website: bbb.org
Specialties: Non-profit organization, Business development service, Consumer advice center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom.
Opinions: This company has 190 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Better Business Bureau

☎️2089946896

⏰ Open Hours of Better Business Bureau

Monday: 9 AM–4 PM
Tuesday: 9 AM–4 PM
Wednesday: 9 AM–4 PM
Thursday: 9 AM–4 PM
Friday: 9 AM–4 PM
Saturday: Closed
Sunday: Closed

Better Business Bureau (BBB): A Trustworthy Resource for Business and Consumer Guidance

Located at 2340 S Eagle Rd, Meridian, ID 83642, and reachable at Phone: 2089946896, the Better Business Bureau (BBB) stands as a reputable non-profit organization dedicated to promoting business development and providing consumer advice. The BBB's Website: bbb.org offers an extensive database where you can research businesses and consumer issues, making it an invaluable resource for anyone looking to make informed decisions.

Key Features and Services:

- Non-profit Organization: As a non-profit, the BBB operates without the goal of generating profit, focusing instead on serving the public interest.
- Business Development Service: The BBB aids in business growth through various resources and programs designed to help businesses improve their practices and reputation.
- Consumer Advice Center: It acts as a consumer advice center, offering guidance and solutions to problems consumers face, from resolving disputes with businesses to reporting fraud.

Accessibility and Facilities:

The BBB's location is wheelchair accessible, ensuring that everyone can visit without barriers. They boast an accessible entrance, parking lot, and restroom, highlighting their commitment to inclusivity.

Opinions and Reviews:

With 190 reviews on Google My Business, the BBB garners a good average opinion of 4.1/5. This reflects the trust and satisfaction many users have in the service provided by the BBB.

Recomendation for Potential Visitors:

For anyone seeking reliable information about businesses or needing assistance with consumer issues, the BBB is an excellent starting point. Their Website (bbb.org) is not only a repository of business ratings and reviews but also offers tools for filing complaints against unethical business practices. Visiting their page, you can access detailed reports about businesses, learn how to resolve disputes, and even report your own issues or concerns.

Given their comprehensive services, commitment to non-profit status, and the positive feedback they receive, it's highly recommended to contact the BBB through their website or by phone to explore their offerings further. Whether you're looking to vet a business before making a purchase or need help navigating a consumer complaint, the BBB provides the guidance and resources you need. Don't miss out on the chance to enhance your business or protect your consumer rights through their expert services.

👍 Reviews of Better Business Bureau

Better Business Bureau - Meridian, Idaho

Ben W.

1/5

Before you consider paying this sham, please know they make it as difficult to cancel as possible. They bill annually and bill automatically. They provide very little value. Don’t waste your money. Don’t participate in the shake down. They are loosing relevance in a world where Google reviews has replaced them (which is free). Good luck getting a hold of them to cancel. They make it so you can only cancel with one specific person, whose schedule is unknown, who “will call you back”…..someday…after your billing renewed…for another year….I’m literally still waiting. I wish I could leave a review of the BBB with the BBB…but ironically, you can’t. 😂

James T.

1/5

After being contacted about signing up I decided to change my mind about joining and wanted my application withdrawn and money refunded. I’ve emailed multiple times to different people and even tried their chat feature with no response. It was within the 7 days I wrote to withdraw but they won’t respond. Overall not impressed with this organization that preached business ethics and customer happiness but violates their own code. Will be actively not recommending them or their businesses to clients.

Will B.

1/5

The BBB was the only company that refused to suspend my account during Covid. Now that I've downsized my business and have no employees, I feel it's not worth the monthly fee. I've called twice to cancel and they keep sending me to Lisa's voicemail. Day 2 and still no call back. If this is how they handle their clients, how do you think they would handle my business customer concerns?

Susan J.

1/5

Idaho Pave and Seal was hired by us to pave our driveway. The owner Carl Cardin gave us a bid. His hired hand came and did the work which was unsatisfactory. Mr. Cardin came to look at the original job, and made his hired hand return and fix the job. It’s a mess and the rocks are showing thru. Maybe if Mr. Cardin had done the work it might have better. It’s terrible and won’t last.

D. W. L.

1/5

Got acknowledgement from this bbb on 06/11/24 of complaint I filed. No word from anyone. So on 06/27/24 I emailed them that zero word from anyone in over two weeks. BBB actually stands for Big Business Bureau!

In response to "owner" dates you left out

06/11 8:06 am complaint submitted
06/11 you acknowledged complaint as "accepted & will forward" to business 1:52 pm
06/27 you sent e mail " that you had received your info submitted Thru Our Dispute Resolution Service, assigned a complaint # & sent to business." So, you sent it to an outside service (which you call yours) and this service then sends it back to you?

Wow! A 16 day delay in getting to business from YOUR original STATED submission to business date!

Jul 1, you acknowledge complaint response from business (less than 2 full business days) from 06/27 and give me 5 days to respond!? Yet the company got a 16 day grace / delay period to respond by you sending complaint in a circle and not assigning a complaint number for 16 days after you said it was ACCEPTED and going to business.!?

I responded on July 1 to close complaint with notation " customer dissatisfied."

Today, not until after review posted, July 9th, 8 days after my July 1 request, you acknowledged my request. It is what it is! Company blatantly got delays!

Dean J.

3/5

Sort of helpful but not, all I spoke to was a bot, there was no live person that came on the phone to answer any questions at all...kind of a letdown, "use the website" or "write a letter"..thanks Captain Obvious

Mark A.

1/5

A customer has weaponized the review feature in an attempt to damage our company because they want money back. The review was full of lies intended to damage our reputation. This reviewer attempted to do the same with the insurance company and it was shown that we were in the right. I provided objective proof to BBB and they won't take down the review because "it was that customers experience." With that information in hand, the BBB has become complicit in the defamation. Additionally, it took them almost three months to approve and post my response to that customer. I had to call and threaten to sue them to get it posted.

Nova L. F.

1/5

Horrible Horrible Horrible organization. I have a stack of complaints filed with the Better Business Bureau including dates and times I spoke with an employee in Ashburn VA kinda odd given that was one of the locations someone tried accessing my now closed X formerly Twitter account.