Best Western Plus McCall Lodge & Suites - McCall, Idaho

Karen V.

Great location in downtown McCall. Walking distance to the lake and all the activities of the Winter Carnival.|Friendly staff, nice Lil coffee shop in lobby. Room was clean and new. I will return. .wished ice sculptures were better, but Mother Nature had other plans.

Chani S.

We came to McCall for the night , they were willing to accommodate us when we realized our buddy who was handicapped couldn't use the bathroom in our room. We solved the problem so we didn't have to move rooms. 24 hr pool which is nice for the kids to swim after being out all day. Very friendly staff and helpful staff.

Bob M.

This looked like it was a good hotel to stay at, but it really needs some updates. We had a wedding to attend and check-in is at 4, so I asked if we could somehow check-in earlier to change for the event. They said it would be an extra $10 for a 3PM or $40 for 2PM because they were full that night, but would prioritize our room. What a lie that was! The parking lot was only half full that night and the same in the morning. The AC in the room (223) made a grinding noise all night and made it hard to sleep even after a few beverages. The shade was hard to pull down and put back up. The bed had the indents in it like a fifteen year old bed. The bathroom fan does not work and the door to the bathroom hits at the top making it hard to close. We went to have breakfast, but must have been too late as the bread box was mostly empty and had just a couple bagels in it. They do have three waffle makers though, which is more than most places.

Brian H.

Plumbing overflowed, exhaust fan not working, no phone, broken chair, front desk had no idea when mgr was supposed to arrive, could not take shower or use toilet. Charged twice for a pet fee. Manager tried to insult my intelligence by belittling me. No offer for any of my inconvenience. Toilet was never clean upon my arrival, which should have been my first clue. Housekeeping wouldn’t or couldn’t communicate with me about cleaning toilet. Front desk ignored and hid in back room upon my request to have toilet cleaned.
The only reason for 1 star, was that the building was still standing.
Since returning to the Boise area, I have learn from other past guest how over priced and dirty this hotel is. Do your homework and read reviews. I guess I should have.

Jessica

Positive: Very clean & love that the pool, spa and sauna are 24 hrs!!! Breakfast and coffee selection was excellent as well! Negative: ""

David R.

When you walk in the lobby, it has an overwhelming smell of disinfectant. I assume to mask whatever other smell is there. The room was OK, but the pillows are rockhard. The breakfast was pretty terrible. At least there was some yogurt to eat. The coffee was undrinkable.

Vee H.

The location and the complimentary breakfast were good. The hotel rooms are older. There are no usb ports, so make sure to bring an adapter. We kept disconnecting from the wifi, so if you need consistent connection, be aware it's challenging here. The room is poorly lit, but there are decent sized windows to help. They do have a pool and a small fitness center. Close to everything in mccall. Overall, it's a pretty standard hotel, no complaints, but nothing to rant and rave about either. Saw a deer behind the hotel building.

Jacob M.

Beyond impressed with the service here! I hoped to have some flowers delivered to my wife, but no Florist was open on the weekend. The general manager heard my request, she then went and found a beautiful bouquet from the local grocery store. Absolutely unexpected! WOW!

Thank you Jessica for going above and beyond.