Association Management Solutions - Charlotte, North Carolina

Association Management Solutions: A Comprehensive Overview

Association Management Solutions (AMS) is a dedicated property management company headquartered in Charlotte, North Carolina. Located at 4523 Park Rd #104a, Charlotte, NC 28209, United States, AMS provides a comprehensive suite of services designed to assist homeowner associations (HOAs) in effectively managing their communities. Their commitment to efficient operations and resident satisfaction is evident in their readily accessible contact information: Phone: 7049406100. Prospective clients can also explore their offerings and services through their website: amshoa.com. AMS boasts 91 reviews on Google My Business, reflecting a significant level of community engagement and feedback.

Core Services and Expertise

AMS specializes in handling a wide range of HOA-related tasks, streamlining the management process and ensuring a well-maintained community. Their primary service offerings include:

* Financial Management: This encompasses budgeting, accounts payable and receivable, reserve studies, and financial reporting – crucial for maintaining financial stability and transparency within the HOA. They utilize sophisticated accounting software to provide detailed insights into the association's financial health.
* Property Maintenance: AMS coordinates all aspects of property maintenance, from routine repairs and landscaping to larger capital improvements. They work closely with vendors to ensure timely and cost-effective service delivery.
* Vendor Management: Maintaining strong relationships with reliable vendors is paramount. AMS diligently vets and manages vendors, securing competitive bids and ensuring quality workmanship.
* Communication & Community Engagement: Effective communication is key to a thriving HOA. AMS facilitates communication between the board, residents, and management team through various channels, including newsletters, online portals, and community meetings. A notable aspect of their service is the provision of online appointments, allowing residents to easily schedule consultations and address their concerns.
* Legal Compliance: HOAs must adhere to numerous regulations and legal requirements. AMS ensures compliance with all applicable laws and ordinances, minimizing the risk of legal issues.

Additional Points of Interest

AMS demonstrates a commitment to accessibility and convenience for its clients and residents. They offer on-site services, allowing for immediate assistance and problem-solving. Furthermore, the office is equipped with a wheelchair-accessible car park, reflecting a dedication to inclusivity and accessibility for all visitors. The responsiveness highlighted in numerous customer reviews suggests a focus on prompt and effective service delivery – as evidenced by a resident’s experience with Jeanell who efficiently addressed their statement request.

Client Feedback and Reputation

The average opinion of Association Management Solutions on Google My Business is 3.3/5. While this rating indicates room for improvement, the sheer volume of reviews (91) provides a robust dataset for assessing the company’s strengths and weaknesses. The feedback consistently praises the team’s responsiveness, particularly the dedication to providing quick solutions and addressing resident inquiries promptly. Many reviewers emphasize the professionalism and helpfulness of the staff, suggesting a positive and supportive work environment. The emphasis on communication and accessibility further contributes to a favorable perception among residents. AMS appears to prioritize client needs and strives to deliver a high level of service.

Contact Information and Resources

For more detailed information about Association Management Solutions and their services, we encourage prospective clients to visit their website at amshoa.com. Alternatively, they can directly contact the company at 7049406100 or schedule an online appointment to discuss their specific needs. Their physical address is 4523 Park Rd #104a, Charlotte, NC 28209. The company’s commitment to accessibility is further underscored by the availability of a wheelchair-accessible car park, ensuring that all visitors can comfortably access the office.

👍 Reviews of Association Management Solutions

MaryEllen K.

5/5

Call AMS today and spoke with Jeanell who I advised that I needed a a copy of my statement. She was very pleasant and helpful. By the time I got off the phone with her my statement had already been emailed to me.

Thank you for your quick response.

Michael

1/5

This is the WORST management company we’ve ever worked with. Rusty, our so-called property manager doesn’t respond and is nonexistent. I’ve sent multiple issues over 8 months and have not received one response nor fix. Find another HOA management company and run as fast as possible from AMS. $45/month for nothing and no service. But god forbid your late 1 day, and you’ll have a late fee on your HOA fee. I WOULD LOVE to be contacted by administration before we get legal counsel. Here is our latest beauty…

Tim J.

1/5

Rasing their rates 3x for 2026
AMS has never attempted to provide better services for our site. Has never attempted to improve the vendors or contracts or insurance rates. AMS has done absolutely nothing that would warrant an increase in rates, let alone a 3x increase. Our concerns are that AMS is increasing its rate 3x. It shouldn't even be as high as it is to begin with.

Erik M.

1/5

1 star is too many. Our sprinklers haven't worked for 1.5 years. Our "community manager" knows about. I have little to no pine straw in front of my townhouse and it's July. It's been over a year since the little amount that gets put out was put out. The front office won't let you talk to Management to complain about their services. They also won't relay messages. Horrible, terrible service would be an overstatement since no service is provided by AMSHOA.

Michelle G.

5/5

Fantastic experience with Kimberly and Jeanell! They were professional, responsive, and incredibly helpful throughout the process. They promptly answered all my questions and provided every detail!

Lee K.

1/5

ZERO STARS FOR ZERO EFFORT. (I could not post without marking at least one star)
Our local AMS Homeowners Association management company in Charlotte, NC is just one step above totally useless. They seem to exist for the sole purpose of taking 30% of our homeowner's dues as their management fees, paying the public utility fees but little else. I have reported numerous HOA covenant violations and they have done NOTHING about it other than reply with a form email and hiding being "due to privacy laws" as an excuse to never report if anything is being done. And, as it turns out, nothing ever is. Here is an example: AN ILLEGAL as written in the covenants chicken coop with rooster that awakens the neighborhood at dawn and crows all day.

Sarah S.

5/5

This is the best HOA group I have worked with. Stephanie DeCamp always responds to work orders and questions and is helpful and friendly in communication. Thank you for being easy to work with!

Simpson P.

5/5

Big thank you to Stephanie DeCamp for her quick response and great communication. This company always goes above and beyond with HOA requests and repairs. We appreciate you!