Hillside Inn - Pagosa Springs, Colorado

The Hillside Inn, located at 2 Solomon Dr, Pagosa Springs, CO 81147, United States, is a well-established accommodation option that offers a range of services and amenities to its guests. With a phone number of 9707315101 and a website at hillsideinnpagosa.com, the inn is easily accessible and provides potential visitors with all the necessary information they need to make an informed decision. The specialties of the Hillside Inn include being a hotel, lodge, and motel, making it a versatile choice for various types of travelers.

One of the notable features of the Hillside Inn is its welcoming atmosphere towards the LGBTQ+ community, which sets it apart from many other accommodations in the area. This is a crucial aspect for travelers who are seeking a safe and inclusive environment during their stay. With 451 reviews on Google My Business, the Hillside Inn has received an average opinion score of 3.8/5, indicating that the majority of its guests have had positive experiences at the establishment.

The inn offers a range of facilities and services for its guests, including comfortable rooms, free Wi-Fi, and on-site parking. For those looking to explore the local area, the Hillside Inn is situated in a prime location, allowing easy access to various attractions and activities. Some of the nearby points of interest include hot springs, hiking trails, and scenic drives, making it an ideal base for adventure-seekers and nature enthusiasts.

👍 Reviews of Hillside Inn

Caleb L.

3/5

The hotel itself was very nice. The room was clean and the pool was great. The power went out on the friday we were supposed to check in. Check in time was around 3 PM and we showed up a little early to see if we could drop some of our stuff off since we didn’t have a place to go. The owner quite frankly just wasn’t very nice. He wasn’t accommodating at all when I asked questions and went on a rant about how “he’s losing money” due to the power outage. I understand power outages can be frustrating for him but he was rude about the whole thing and even his son had to come talk to us saying “his dad is very hard sometimes”. The son was very nice, the front desk person was a creep asking if the 5 of us staying in the room were having an orgy. He then proceeded to tell us that the owner wondered the same thing and he said that “we can’t have sex in the pool”. This was after I told him that we are 5 college students doing a ski trip on a budget. The whole interaction was very inappropriate and I wasn’t impressed. The owner absolutely sucked and dealing with people like him anywhere is the worst. Power outages happen and if you treat your guest like that because of your own frustrations it doesn’t help anyone. I won’t stay here again because of the experience with the owner. Thank you to the son who was as accommodating as he could I appreciate you being positive given a tough situation.

Bruce B.

5/5

Really pleasantly surprised! Had to make a last-second hotel reservation. Hillside had the best price, and by booking directly (not through a third party), price was as-advertised. For the price, I thought it might be a place past its prime. But it far exceeded expectations. The entire facility is well kept, and fastidiously clean. The staff were friendly and helpful. The room was larger than expected, and the mattress was awesome. Bathrooms were spotless and no signs of aged fixtures or caulk. It was quiet, and I had a great night’s sleep. The complimentary breakfast was standard Continental fare, but again: a MUCH better presentation and dining room than one normally sees. Really lucked out on this one…will use again!!

Monica

Positive: Quick no incidental fee. Negative: The beds are super old rooms need a facelift. Smelts very musty in the room that we stayed in. Temp was either way hot ot way cold fan stayed on no matter what. Very basic but need renovation or at the very least new comfy beds.

StuandMarg V.

1/5

The rooms were disgusting. Floors were not sweeped/mop, the entire room was full of dust. There was no microwave and no coffee pot. The towels had a horrible smell to them. The beds had remnants of trash on them, even between the sheets. Totally gross!!! Overall experience was horrible. Breakfast is a joke!!
Would not recommend to stay here pay an extra 20 dollars to stay at a better hotel.

Kirsten K.

2/5

So this hotel was on the verge of getting a ranting review, up until I had my lil sister and her boyfriend come by to swim after a Halloween party. First things first upon arrival back to the facility I had realized that I had lost my room key now, I understand key cards aren't free but I would've much rather paid a fee then the ladies additude (BTW my sister and her man we're standing with me the whole time) this is were if guest were a policy breach she should have told me and they would have happily left. Instead this women let's them enter at this time it was about 9:15 we hurry along change and hit the pool about 9:30 pools open till ten, where the same lady 15 minutes later comes in waving her finger at my little sister and shouting what's your room number (validly knowing she was with me) I piped in with my room number where she proceeded to kick them out and call the cops I have read the policy for both this hotel and the general hotel policy for Colorado this lady was rude and disrespectful as well as plain ignorant if she thought that what she did was ok I've traveled my whole life and never heard of such a blatant display of disrespect toward a guest . Also had she approached us differently in the pool room and said they I'm closing the pool down we would have happily vacated the pool area. The other two and half days of my stay were pleasant and uneventful. Washer and dryer on site is a great bones and breakfast was open on time with a rather large variety.

Victor

Positive: It was quiet Negative: They said there was a full breakfast including eggs and biscuits and gravy. All the had were eggs and cereal . I also went to the pool and they had no towels . I asked the front desk and the guy was really rude and said nope don?t got any .

L M.

5/5

We enjoyed our visit and room was perfect. It was very comfy and clean. Service was excellent and when we return to Pagosa we will definitely stay here again.

Arc

1/5

Sheets had stains, like someone wiped their ass, and someone probably threw up on the side of the bed and no one cleaned it, beds are rebar, no microwaves. Breakfast room has milk jugs with no lids.